This where you can find out how we safeguard your information and how we use it to improve our products and services for the benefit of all our website users.
(Updated 24 May 2022)
The nature of our business means that, from time to time, we’ll require some personal details from our customers and website users.
Personal information that we collect may include your name, contact details (phone numbers, email address), university / organisation, your job title, course information and a team photograph – that you supply to us in registering for one of our products , events or services.
The personal information you’ve shared with us, along with data on how you use our websites – help us to better understand our customers as a group and as individuals. This in turn helps us to provide a range of products and services that meet your needs.
The lawful purpose for us processing your personal data is so that we can provide online and / or live educational programmes / customised learning materials for participating students / graduates / learners and university / educator support staff.
How we protect your data
When you share your personal information with any company, you have a right to expect that information to be treated with total confidentiality.
Your privacy is extremely important to us. We’re committed to protecting any personal information you’ve given us, and we comply with all relevant data protection laws.
This means that:
- We take full responsibility for the information we hold about you
- We will protect your privacy at all times
- We will never sell your personal information
- These policies explain how your personal data is being managed and safeguarded by us, including:
- what information we collect about you
- how we collect and use this information
- how we safeguard the information you’ve provided
- how to report abuse
We know that you care how your personal information is used and we appreciate that you trust us to do that carefully and sensibly.
What information do we hold?
Personal information that we collect may include your name, contact details (phone numbers, email address), organisation, your job title, course information and a team photograph – that you supply to us in registering for one of our products or services.
What do we do with your personal information?
Specific purposes are:
- Provide personalised learning materials
- To identify you and your team /s
- Sending teams their results
- Personalising a team member’s Certificate of Participation
- Sending information to you about our corporate partner job opportunities
- Staying in touch with you to hear about your career path
We and our associate companies may use your personal information, for example, to provide you with the relevant service, to process your online purchases, to inform you about products and services offered by us and our associate companies, to improve the products and services offered to you, for market research purposes, for marketing, statistical or analytical purposes to invite you to participate in surveys to better meet the needs and preferences of our customers.
We also use personal information to build marketing profiles, audit how our sites are used, and to help with the strategic development of our sites. When doing so, we remove any direct identifiers.
Participation in surveys is entirely voluntary. You may unsubscribe from being contacted for these purposes at any time. Survey information will be used for market research with the aim of improving our services.
Giving your consent
Where we rely on your consent, you have the right to withdraw it at any time. Except where stated otherwise on the site at the time such personal information is submitted, it is only processed for the purposes for which you have submitted it to us – and you are giving us your consent to use your personal information for the stated purposes. We will not allow unrelated third parties to use your personal information for marketing without your consent.
What are your rights?
You have the right to withdraw your consent at any time.
- You can ask us to tell you what personal data we have for you
- You can ask us to delete your personal data
How do we protect your personal information?
We seek to protect the safety of all your personal information by implementing appropriate technical and organisational measures. We use appropriate security measures on our own systems, but the internet is not a secure medium and we cannot guarantee the security of information transmitted via the internet.
Any personal information that you voluntarily post on links to social media may be collected and used by others. Please be careful what personal information you disclose in this way. You understand that we cannot control the actions of other users.
Will we send your information outside of Europe?
Email marketing opt-out
We will not send you marketing emails if you have opted out of receiving them. Any marketing emails we send you will include an unsubscribe link at the end of the email.
Some of our websites also provide contact details you may use if you want to contact us by email, post or telephone in order to unsubscribe. You can do this at any time and we will adjust our records accordingly.
You agree not to misuse any personal information available on our sites or to gather it or use robots or other automated scripts, codes or functionalities to do so.
Associated companies and websites
Or by post at:
UBC Data Protection Officer
Learning Dynamics Limited
21 Trafalgar Place